Refund policy
Returns and Exchanges
We want you to love your Mommy Scrubs™. If something isn't right, you can return or exchange it within 14 days of delivery.
What Can Be Returned
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Sale or clearance items, gift cards, and custom color orders are final sale.
- Items that arrive damaged or defective can always be returned or replaced.
How to Start a Return or Exchange
- Email orders@mommyscrubs.com within 14 days of delivery.
- Include your order number, the item(s), and whether you'd like a refund or an exchange (size or color).
- We'll reply with return instructions. Please don't send items back without contacting us first.
Shipping Costs
- You pay return shipping, unless the item is damaged, defective, or we sent the wrong item.
- For exchanges, we ship your replacement free.
- Original shipping charges are not refundable.
Refunds
Once we receive and inspect your return, we'll email you. Approved refunds go back to your original payment method within 5 to 10 business days, depending on your bank. If the size or color you want is out of stock, we'll offer a refund or store credit.
Damaged, Defective, or Wrong Items
Please email orders@mommyscrubs.com within 7 days of delivery with your order number and a photo. We'll send a replacement or refund at no cost to you.
Wholesale and Hospital Orders
Orders placed through a wholesale, hospital, or employer agreement follow the terms of that agreement.
Questions? Email orders@mommyscrubs.com. We're happy to help.